BSS/OSS Academy

Master telecom architecture β€” from catalog design to order orchestration

A vendor-neutral training platform for understanding modern telecom BSS/OSS architecture, catalog-driven design, and TM Forum standards.

Built by Nick Mudie

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Training Modules

A structured curriculum covering BSS/OSS foundations, catalog modeling, order orchestration, TM Forum standards, and real-world vendor implementations.

1
Available

Foundations

BSS/OSS Core Concepts

Understand the fundamental architecture of telecom BSS and OSS systems, catalog-driven design, and the critical distinction between commercial and technical domains.

7 sections
2
Available

Catalog Modeling Deep Dive

Product, Service & Resource Catalogs

Master the three-layer catalog model: Product Offerings and Specifications, CFS/RFS decomposition, and how catalogs drive the entire order-to-activate chain.

6 sections
3
Available

Order Management (COM/SOM/ROM)

The Order Orchestration Chain

How commercial orders decompose into service orders and resource orders, with orchestration at every layer.

11 sections
4
Available

Inventory & Activation

Service & Resource Inventory

Managing the lifecycle of instantiated services and resources, from activation through modification to termination.

6 sections
5
Available

TM Forum Open APIs

API-First Integration

How TMF Open APIs enable interoperability between BSS/OSS components, with real API mapping per domain.

7 sections
6
Available

eTOM Process Flows

Lead-to-Cash & Trouble-to-Resolve

End-to-end process walkthroughs mapped to eTOM L2-L4, showing which systems participate at each step.

6 sections
7
Available

Vendor Landscape

Real-World Implementations

Factual comparison of major BSS/OSS vendors: what they cover, where they excel, and common deployment patterns.

7 sections
8
Available

Architecture Patterns

Monolith vs Microservices vs ODA

Comparing traditional, microservices, and TM Forum ODA approaches to BSS/OSS architecture.

5 sections
9
Available

Orchestration & NFV

MANO, NSO & Service Orchestration

How SOM integrates with ETSI MANO and Cisco NSO for VNF/CNF lifecycle management and network service orchestration, including Day-0/1/2 responsibilities and RFS-to-engine mapping.

5 sections
10
Available

B2B Enterprise BSS

Enterprise, Wholesale & Partner

Enterprise-specific BSS patterns: B2B vs B2C differences, enterprise CPQ, multi-site ordering, SLA-based pricing, partner/wholesale, and enterprise MACD.

6 sections