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BSS/OSS Academy

Telco Insight

Curated signals shaping BSS, OSS and telecom transformation.

The developments, ideas and conversations worth knowing across the telecom industry — curated for transformation professionals, with the Academy’s reading of why each one matters.

Refreshed yesterday · sources checked every 2 days

M&A · Interview

Ep 143 - Norlys bets big on Telia (Daniel Askeroth)

Telco in 20 · 23 Jun 2026 · 18 min

Podcast

Why it matters

Norlys is the rare acquirer that has done this forty times, and its SVP still says the workforce, not the systems, is the long pole. Listen for how "invisible to customers" is achieved: it means running two stacks in parallel for longer than the synergy case assumed, and it is where dual-stack strategies without an exit date begin. The host's company sells a catalog-and-ontology layer for exactly this problem and the show notes say so; weigh the framing accordingly.

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Media

AI & Automation · Video

Building the data and observability pipeline for full-lifecycle AI

TelecomTV · Video · 11 Sep 2026

Why it matters →

Analyst

Architecture · Analyst research

Why catalogue complexity is hindering telecoms operators’ AI ambitions

Analysys Mason · Analyst research · 14 Jul 2026

Why it matters →

Analyst

OSS · Analyst research

How agentic AI is reshaping end-to-end service orchestration

Analysys Mason · Analyst research · 27 Jul 2026

Why it matters →

Media

Autonomous Operations · Video

Deploying agentic AI in live networks

TelecomTV · Video · 15 Sep 2026

Why it matters →

Analyst

BSS · Analyst research

DTW Ignite 2026: the AI opportunity in BSS has shifted from cost reduction to revenue generation

Analysys Mason · Analyst research · 17 Jul 2026

Why it matters →

Media

Monetisation · Video

Closing the AI attribution gap between deployment and financial outcomes

TelecomTV · Video · 14 Sep 2026

Why it matters →

Media

Autonomous Operations · Video

NGMN, Blue Planet and Wind River on agentic AI for autonomous networks

TelecomTV · Video · 15 Sep 2026

Why it matters →

Analyst

Autonomous Operations · Analyst research

Lessons from DTW Ignite 2026 that will change the rules for OSS

Analysys Mason · Analyst research · 17 Jul 2026

Why it matters →

Podcast

M&A · Interview

Ep 143 - Norlys bets big on Telia (Daniel Askeroth)

Telco in 20 · Interview · 23 Jun 2026 · 18 min

Why it matters →

Podcast

Transformation · Interview

Ep 145 - Swisscom is building the AI-first telco (Mark Düsener)

Telco in 20 · Interview · 21 Jul 2026 · 22 min

Why it matters →

Podcast

Transformation · Interview

Ep 144 - TDC’s dragon in the basement (Carlos Moreno Alonso)

Telco in 20 · Interview · 7 Jul 2026 · 16 min

Why it matters →

Vendor insight

OSS · Case study

Cloud OSS/BSS: the foundation of Autonomous Networks

Italtel · Case study · 8 Sep 2026

Media

Industry Strategy · Video

AI leadership and accountability: who owns the transformation?

TelecomTV · Video · 11 Sep 2026

Why it matters →

Media

Monetisation · Article

Monetizing B2B services: Commitment, challenges and caveats

Light Reading · Article · 6 Aug 2026

Why it matters →

Podcast

AI & Automation · Podcast

What DTW Ignite 2026 revealed about the future of AI in telecoms

Analysys Mason Podcast · Podcast · 3 Jul 2026 · 24 min

Why it matters →

Vendor insight

AI & Automation · Video

How telcos can scale agentic AI: Boost Mobile and Wavelo on EDA, data and AI

Wavelo · Video · 28 Aug 2026

Why it matters →

Vendor insight

Transformation · Article

The BSS/OSS decisions every CSP needs to get right

Cerillion · Article · 17 Aug 2026

Why it matters →

Analyst

Industry Strategy · Analyst research

Operators should look to revenue growth and cost optimisation from AI instead of cost savings

Analysys Mason · Analyst research · 11 Aug 2026

Why it matters →

Vendor-authored

OSS · Article

Overcoming the value-stream illusion in OSS transformation

TM Forum · Article · 27 Jul 2026

Why it matters →

Media

Market Moves · Market move

NEC snaps up CSG Systems and will merge it with Netcracker

Telecoms.com · Market move · 14 May 2026

Why it matters →

Vendor insight

Transformation · Video

Migrating from monolith to modular: de-risking the journey and accelerating value

Cerillion · Video · 8 Jul 2026

Why it matters →

Vendor insight

BSS · Video

Justin Reilly on AI, event-driven architecture and why legacy OSS/BSS holds operators back

Wavelo · Video · 21 Jul 2026

Why it matters →

Podcast

M&A · Podcast

Transformation unlocks the real value in mobile consolidation

Analysys Mason Podcast · Podcast · 26 Mar 2026 · 16 min

Why it matters →

Industry body

OSS · Report

IT with intent: the interconnected future of telco operations

TM Forum · Report · 11 Feb 2026

Why it matters →

Vendor insight

Transformation · Video

Norlys on running a major BSS/OSS transformation

Cerillion · Video · 21 Jul 2026

Why it matters →

Industry body

Architecture · Podcast

How Swisscom is approaching AI-driven transformation

TM Forum · Podcast · 7 May 2026

Why it matters →

Vendor-authored

Transformation · Report

Unlocking greater intelligence and innovation in OSS/BSS with a unified cloud, data and AI platform

Analysys Mason · Ericsson & AWS (commissioned) · Report · 7 Apr 2026

Why it matters →

Vendor insight

Transformation · Video

Reinventing IT for the AI era

Cerillion · Video · 17 Jul 2026

Why it matters →

Vendor insight

OSS · Video

Why telecom AI fails without real-time data

Wavelo · Video · 24 Jun 2026

Why it matters →

Podcast

M&A · Podcast

Mobile consolidation is easy to model - but far harder to deliver

Analysys Mason Podcast · Podcast · 19 Mar 2026 · 15 min

Why it matters →

Vendor insight

AI & Automation · Video

The future of AI in telecom: event-driven data, OSS/BSS transformation and sovereign AI

Wavelo · Video · 31 Mar 2026

Why it matters →

Podcast

AI & Automation · Podcast

Ep 149 - Microsoft deploys the FDEs (Kevin Shatzkamer)

Telco in 20 · Podcast · 15 Sep 2026 · 20 min

Podcast

M&A · Podcast

Jim Ryan, Liberty Global, on European telecom consolidation and capital allocation

TMT Finance Deal Talks · Podcast · 17 Jun 2026 · 9 min

Why it matters →

Consultancy

Transformation · Article

Modernize OSS/BSS for sustainable success

Telecoms.com · EY · Article · May 2026

Why it matters →

Consultancy

M&A · Article

A new era of growth begins in the European telco M&A market

Oliver Wyman · Article · 4 Nov 2025

Why it matters →

Industry body

OSS · Article

Intent-based IT: the interconnected future of telco operations

TM Forum · Article · 25 Mar 2026

Why it matters →

Podcast

Market Moves · Podcast

Ep 143 - Norlys bets big on Telia (Daniel Askeroth)

Telco in 20 · Podcast · 23 Jun 2026 · 18 min

Industry body

Monetisation · Report

6G networks must be built for commercialization at scale

TM Forum · Report · Feb 2026

Why it matters →

Podcast

Autonomous Operations · Interview

Agentic AI: How telecoms operators can advance towards autonomous operations

Analysys Mason Podcast · Interview · 3 Sep 2025 · 22 min

Why it matters →

Podcast

AI & Automation · Podcast

Ep 147 - ANTA: TelecomTV’s AI-Native Telco Accelerator (Guy Daniels)

Telco in 20 · Podcast · 18 Aug 2026 · 18 min

Podcast

Architecture · Podcast

Ep 148 - To G, or not to G (Stefan Pongratz)

Telco in 20 · Podcast · 1 Sep 2026 · 20 min

Vendor insight

AI & Automation · Article

AI and Edge Computing: powering the Operations of the Future

Italtel · Article · 6 Jul 2026

Podcast

Transformation · Podcast

Ep 141 - Tele2 goes back to the future (Ove Wik)

Telco in 20 · Podcast · 26 May 2026 · 19 min

Media

AI & Automation · Article

Data translation a massive hurdle for AI-native telcos, says DT’s Hafez

TelecomTV · Article · 8 Sep 2026

Media

AI & Automation · Article

Nokia alert to risks as it puts AI agents into mobile core

Light Reading · Article · 11 Sep 2026

Vendor insight

M&A · Podcast

‘MOCN’ the secret to telecom merger success

The Network Effect Video Podcast by Nokia · Podcast · 21 Sep 2023 · 19 min

Why it matters →

Media

M&A · Interview

Interview with Arnstein Sletmoe, SVP and Head of M&A, Telenor Group

TMT Finance · Interview · 6 Sep 2023 · 5 min

Why it matters →

Vendor insight

OSS · Article

Why BSS/OSS transformations fail when IT leads alone

Cerillion · Article · 23 Jul 2026

Vendor insight

AI & Automation · Article

Driving Innovation without losing Control

Italtel · Article · 23 Jul 2026