Learning path
Billing and revenue
Billing analysts, revenue assurance staff and architects working on charging.
Follow a product from its commercial definition to a rated, billed and collected charge, and locate where revenue leaks along the way.
13 steps · about 134 min
- 01Foundations · 1.2Commercial v TechnicalBilling truth sits on the commercial side; this is where the split starts.10 min
- 02Catalog Modeling Deep Dive · 3.1Product Offering vs SpecificationThe offering and its prices are what billing ultimately charges for.12 min
- 03CPQ, Pricing & CLM · 5.3Matrix Pricing & Rule AuthoringHow prices are authored before billing ever sees them.18 min
- 04Order Management (COM/SOM/ROM) · 8.8SLM Installed BaseThe installed base billing reads from.15 min
- 05Billing & Revenue Management · 6.1Billing OverviewThe billing chain from usage to cash, and what it owns.5 min
- 06Billing & Revenue Management · 6.2Three States & the Install BaseCommercial, service and billing state, and how lifecycle events reach billing.6 min
- 07Billing & Revenue Management · 6.3Mediation & CDR ProcessingTurning raw usage records into something that can be rated.8 min
- 08Billing & Revenue Management · 6.4Rating & ChargingPutting a price on each event, real-time and batch.10 min
- 09Billing & Revenue Management · 6.5Subscription Billing & SLMRecurring charges and their dependence on the installed base.6 min
- 10Billing & Revenue Management · 6.7Convergent BillingOne bill across products and payment models.8 min
- 11Billing & Revenue Management · 6.9Revenue AssuranceFinding the revenue the chain loses between its stages.8 min
- 12Billing & Revenue Management · 6.12Dunning & CollectionsTurning a bill into cash, and what happens when it does not.8 min
- 13Billing & Revenue Management · 6.13Billing & Revenue Simulation LabRun a customer through the chain, inject failures and find the leakage.20 min