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BSS/OSS Academy

Software vendor

Amdocs

BSS/OSS software and services vendor serving communications and media providers.

Headquarters
Ownership
Public (listed)2026source ↗
Revenue
USD 4.53bnFY2025source ↗
Growth
-9.4%FY2025source ↗
Listing
NASDAQ: DOX
Also
software · systems integration · managed services
Customers
Telecom operators
Domains
BSSCharging & billingCRM & CPQOSSAI

Technology56

BSS

+37 more in the groups below

OSS

+5 more in the groups below

Cloud & infrastructure

People1

Leadership as the company names it; dates only where a source states them.

  • Shimie Hortig · President and CEO↗since Mar 2026
Former 1
  • Shuky Sheffer · President and Chief Executive Officer↗until Mar 2026

Relationships38

Owns

  • 23 Dec 2025

Acquired

  • 23 Dec 2025

Partners

  • Mar 2024

Customers

  • 11 Nov 2025
  • 24 Jun 2026
  • 5 Aug 2026
  • 5 Aug 2026
  • announced
  • 5 Aug 2026
  • 3 Mar 2026
  • 11 Nov 2025
  • 10 Sept 2025
  • 13 May 2026
  • 11 Nov 2025
  • 11 Nov 2025

Signals15

  • 8 Oct 2026
  • 8 Oct 2026
  • 19 Aug 2026
  • 5 Aug 2026
  • 5 Aug 2026
  • 5 Aug 2026
  • 24 Jun 2026
  • 13 May 2026
  • 3 Mar 2026
  • 23 Dec 2025
  • 11 Nov 2025
  • 11 Nov 2025

Ecosystem

  • owns

    • active · 23 Dec 2025 · Documented · 100%
  • acquired

    • Charging & billing · ~US$197m net; completed 23 Dec 2025active · 23 Dec 2025 · Documented
  • partners with

    • AI · amAIz generative-AI framework on NVIDIAactive · Mar 2024 · Documented
  • supplies

    • BSS · next-generation Digital BSS for Telia Finlandactive · 11 Nov 2025 · Documented
    • CRM & CPQ · Customer Engagement Platform (aOS), Sweden and Denmarkactive · 24 Jun 2026 · Documented
    • Charging & billing · Charging, Catalog (on Azure) and Billing for A1 Austriaactive · 5 Aug 2026 · Documented
    • CRM & CPQ · CRM evolution on aOSactive · 5 Aug 2026 · Documented
    • BSS · multi-year managed services for full-stack BSS and OSS under Millicomannounced · 19 Aug 2026 · Documented
    • BSS · ten-year end-to-end IT operation and transformation on aOSactive · 5 Aug 2026 · Documented
    • BSS · unified order management across the cable portfolio; commercial launch Mar 2026, migration to 2029, public cloudactive · 3 Mar 2026 · Company statement
    • Charging & billing · billing platform for mobile, broadband, TV and fixed voice, extended three years; amAIz Sales Agentactive · 11 Nov 2025 · Documented
    • Charging & billing · managed transformation; AI Bill Presenter and GenAI Care Agentactive · 10 Sept 2025 · Documented
    • Charging & billing · enterprise billing platform migration to Azureactive · 13 May 2026 · Documented
    • BSS · seven-year IT managed services extension (PLDT and Smart)active · 11 Nov 2025 · Documented
    • RAN · three-year network managed services (planning, access engineering, optimisation) on top of IT operationsactive · 11 Nov 2025 · Documented
    • Charging & billingactive · 10 Jan 2023 · Reported
    • Charging & billingannounced · Reported
    • BSS · multi-year managed services, software development and AI across consumer and business domains; UScellular integrationactive · 3 Feb 2026 · Documented
    • BSS · Telefónica Móviles Argentina — product maintenance, application managed services and software factory on the Amdocs full stackactive · 13 May 2026 · Documented
    • Charging & billing · cloud-native converged charging platform, live Feb 2025active · 4 Feb 2025 · Documented
    • Charging & billing · Spectrum Mobile — hosting and managed services for the mobile billing system, extended Aug 2024active · 7 Aug 2024 · Documented
    • OSS · next-generation OSS (Intelligent Networking Suite: unified network inventory, service and network orchestration) on public cloudannounced · 7 Aug 2024 · Documented
    • BSS · connectX cloud-native SaaS BSS for digital brandsannounced · 7 Aug 2024 · Documented
    • OSS · Vivo — OSS upgrade to Amdocs CES2X (activation, inventory, provisioning) with renewed managed servicesannounced · 5 Aug 2026 · Documented
    • Charging & billing · converged billing, charging and product catalogannounced · 6 Aug 2025 · Documented
    • Charging & billing · Amdocs core systems including billing, moving to public cloudactive · 8 Aug 2023 · Documented
    • OSS · Amdocs Network Inventory, live May 2026, replacing the legacy inventoryactive · 13 May 2026 · Documented
    • BSS · BSS evolution (BSSe) programme on Amdocs CES cloud-native platform, on Microsoft Azure, starting with consumer mobility, fixed wireless, broadband and IoTannounced · 2 Nov 2021 · Documented
    • BSS · Amdocs Customer Experience Suite (CES), migrated to Oracle Cloud Infrastructure under a five-year agreementactive · 8 Nov 2022 · Documented
    • OSS · Amdocs resource inventory in a joint OSS upgrade with T-Mobile Czech Republic (with Atrinet discovery)announced · 12 May 2021 · Documented
    • OSS · Amdocs resource inventory in a joint OSS upgrade with Slovak Telekom (with Atrinet discovery)announced · 12 May 2021 · Documented
    • Charging & billing · Billing and charging system upgrade completed (plus Amdocs eSIM Cloud Platform)active · 7 May 2025 · Documented
    • BSS · Orange France — Amdocs BSS for the 5G SA experimental cloud network in Lannionannounced · 15 Sept 2021 · Reported
    • BSS · unified single BSS/OSS platform for mobile and fixed, with omnichannel sales and support (completed Sep 2024)active · 19 Sept 2024 · Documented
    • BSS · Amdocs as primary systems integrator for BSS and data management modernisation (Amdocs Data Hub, aLDM)active · 27 Feb 2025 · Reported
    • BSS · Amdocs digital engagement to unify online customer journeysannounced · 6 Feb 2020 · Reported
    • Charging & billing · African Centre of Excellence on Amdocs Openet charging for Tanzania, Mozambique and DRCannounced · 1 Feb 2022 · Documented
    • BSS · Amdocs Subscription Marketplace: streaming, gaming and other third-party subscriptions managed in one placeannounced · 8 May 2024 · Documented

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