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BSS/OSS Academy

Telecom operatorTier 1

Bell

Canadian incumbent operator.

Headquarters
Revenue
CAD 24.47bnFY2025source ↗
Also
wholesale
Customers
ConsumerEnterprise
Domains
MobileFixed & fibre

Brands it runs itself2

  • Lucky Mobile — own-network brand, not an MVNO; low-cost prepaid brand operated by Bell Mobility
  • Virgin Plus — own-network brand, not an MVNO; began in 2004 as a Bell / Virgin MVNO joint venture; Bell-owned since 2009, Virgin name under licence

Technology3

BSS

OSS

Relationships4

Owns

  • 1 Aug 2025

Acquired

  • 1 Aug 2025

Suppliers

  • 1 Mar 2026
  • 8 Aug 2023

Signals3

  • 29 Sept 2026
  • 1 Mar 2026
  • 1 Aug 2025

Ecosystem

  • owns

    • active · 1 Aug 2025 · Documented · 100%
  • acquired

    • Fixed & fibre · C$5.0bn cash plus ~C$2.6bn net debt; completed 1 Aug 2025active · 1 Aug 2025 · Documented
  • supplied by

    • ITSM · telecom AI agents on case and complaint management (25% faster response)active · 1 Mar 2026 · Company statement
    • Charging & billing · Amdocs core systems including billing, moving to public cloudactive · 8 Aug 2023 · Documented

Open Bell in the ecosystem →