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BSS/OSS Academy

Telecom operatorTier 1

BT Group

UK converged operator: EE for mobile and consumer, BT Business for enterprise and public sector, and Openreach as the functionally separate fixed-access wholesale business.

Headquarters
Revenue
GBP 19.7bnFY2026source ↗
Also
wholesale
Customers
ConsumerEnterpriseWholesaleGovernment
Domains
MobileFixed & fibreEnterprise connectivity
Website
bt.com ↗

MVNOs on this network3

  • — Lyca Mobile has moved from O2 to BT Wholesale giving customers access to EE.
  • — CMLink (run by China Mobile) is a mobile virtual network operator (MVNO) that uses EE’s infrastructure
  • — In partnership with EE, the UK’s largest mobile network operator, CTExcel offers high-speed internet, stable connections, and wide-ranging…

MVNOs it enables1

  • — a new agreement with BT Wholesale. which sells MVNO’s airtime on the EE network.

Technology4

OSS

Cloud & infrastructure

Relationships13

Owns

Hosted MVNOs

Enabled MVNOs

Suppliers

  • 20 Jun 2024
  • 18 May 2026

Partners

  • announced
  • announced

Customers

Signals12

  • 21 Oct 2026
  • 13 Oct 2026
  • 9 Oct 2026
  • 7 Oct 2026
  • 6 Oct 2026
  • 29 Sept 2026
  • 28 Sept 2026
  • 29 Jun 2026
  • 18 May 2026
  • 23 Apr 2026
  • 24 Oct 2025
  • 20 Jun 2024

Ecosystem

  • owns

    • Subseaactive · Reported
    • Subseaactive · Reported
    • Subseaactive · Reported
  • hosts

    • Mobile · Lyca Mobile has moved from O2 to BT Wholesale giving customers access to EE.active · Reported
    • Mobile · CMLink (run by China Mobile) is a mobile virtual network operator (MVNO) that uses EE’s infrastructureactive · Reported
    • Mobile · In partnership with EE, the UK’s largest mobile network operator, CTExcel offers high-speed internet, stable connections, and wide-ranging…active · Reported
  • enables

    • Mobile · a new agreement with BT Wholesale. which sells MVNO’s airtime on the EE network.active · Reported
  • partners with

    • Enterprise connectivity · 50:50 international enterprise JV; US$625m equalisation to BT; completion expected 2027announced · 29 Jun 2026 · Documented
    • AI infrastructure · up to 14 MW of AI data centres on three BT sitesannounced · 23 Apr 2026 · Documented
    • Host network partnershipactive · Reported
  • supplied by

    • ITSM · service management across all BT Group units; Now Assist TSM pilotactive · 20 Jun 2024 · Reported
    • Observability & AIOps · multi-year AI-Ops programme on ServiceNowactive · 18 May 2026 · Documented
    • RANactive · Reported

Open BT Group in the ecosystem →