Software vendor
Netcracker
BSS/OSS and network orchestration software vendor, a wholly owned subsidiary of NEC; from May 2026 it also runs the acquired CSG business.
- Headquarters
- Parent
- 100%
- Ownership
- Subsidiary2026source ↗
- Also
- software · managed services
- Customers
- Telecom operators
- Domains
- BSSCharging & billingCRM & CPQOSSNetwork automation
- Website
- netcracker.com ↗
Technology69
BSS
+38 more in the groups below
OSS
+18 more in the groups below
Cloud & infrastructure
People3
Relationships32
Owned by
Customers
- 10 Sept 2024
- 7 Oct 2024
- 11 Nov 2025
- 11 Feb 2026
- 18 Mar 2026
- 22 Jun 2026
- 26 Mar 2025
- 26 Mar 2025
- announced
- 14 Jan 2026
- 8 Sept 2026
Signals14
- 23 Sept 2026
- 8 Sept 2026
- 1 Sept 2026
- 22 Jun 2026
- 14 May 2026
- 18 Mar 2026
- 11 Feb 2026
- 14 Jan 2026
- 18 Nov 2025
- 11 Nov 2025
- 29 Oct 2025
- 26 Mar 2025
Ecosystem
owned by
- subsidiary; leads the combined Netcracker–CSG businessactive · Documented
supplies
- BSS · full-stack Digital BSS and OSS on public cloudactive · 10 Sept 2024 · Documented
- BSS · Nuuday cloud-native BSS/OSS stack with managed servicesactive · 7 Oct 2024 · Documented
- Network automation · domain orchestration, extended to B2B Business WANactive · 11 Nov 2025 · Documented
- Charging & billing · Revenue Management for Vivacom (Bulgaria)active · 11 Feb 2026 · Documented
- OSS · Digital OSS (inventory, discovery, service problem, planning)active · 18 Mar 2026 · Documented
- BSS · cloud Digital BSS for the B2B transformationactive · 22 Jun 2026 · Documented
- BSS · Netcracker Digital BSS with full-stack support, extended March 2025active · 26 Mar 2025 · Documented
- BSS · Netcracker Digital BSS with full-stack support, extended March 2025active · 26 Mar 2025 · Documented
- BSS · Digital Commerce & Monetization, starting with Active Mediation; NEC primeannounced · 18 Nov 2025 · Documented
- BSS · wholesale digital BSS/OSS, moved to a cloud-native platformactive · 14 Jan 2026 · Company statement
- OSS · AI-native intelligent automation on Google Cloud (TM Forum Excellence Award 2026)active · Company statement
- Charging & billing · Revenue Management and agentic AI for billing and careactive · 8 Sept 2026 · Documented
- Charging & billingactive · 3 Oct 2023 · Reported
- OSS · consolidated OSS across the LATAM operators (inventory, discovery, service order management), replacing legacy inventoryannounced · 7 Apr 2015 · Documented
- Charging & billing · Cloud-Native Revenue Management (Digital BSS) upgrade, live Dec 2025active · 9 Dec 2025 · Documented
- BSS · modernized BSS/OSS (customer, revenue and operations management), partnership extended May 2025active · 13 May 2025 · Documented
- BSS · cloud-native Digital BSS/OSS for Telesat Lightspeedannounced · 13 Apr 2021 · Documented
- Charging & billing · Virgin Media O2 Business — Netcracker Revenue Management (Digital BSS)announced · 21 Sept 2022 · Documented
- OSS · Etisalat UAE — Domain Orchestration for 5G slicingannounced · 9 Mar 2021 · Documented
- OSS · Hybrid Operations Management (domain orchestration) for group-wide cloud transformationannounced · 26 Feb 2018 · Documented
- Charging & billing · Digital BSS revenue management modernization across mobile and fixed, completed Dec 2025active · 2 Dec 2025 · Documented
- BSS · Telefónica Business Solutions — group-wide end-to-end BSS/OSS for worldwide Wholesale and Roamingannounced · 21 Mar 2017 · Documented
- Charging & billing · NTT DOCOMO — Charging Gateway Function (CGF) linking the 5G SA core to DOCOMO's BSS (NEC/Netcracker)active · 18 Jan 2023 · Documented
- OSS · NTT DOCOMO — OSS for LTE launch: WDM transport and L2-switch management (contract signed by NEC, deployed by NetCracker)announced · 9 Dec 2009 · Reported
- OSS · Telekom Deutschland — Netcracker Network Domain Orchestration for IP and optical backbone discovery, provisioning and multi-vendor orchestrationannounced · 8 Oct 2019 · Documented
- Charging & billing · Telekom Deutschland — long-term support and maintenance of the fixed-network billing solutionactive · 15 May 2013 · Reported
- Charging & billing · upgrade to Netcracker Revenue Management (Digital BSS) from the earlier Netcracker billing platformactive · 30 Nov 2021 · Documented
- CRM & CPQ · Vivo — B2B transformation: Netcracker CPQ, Telesales, E-Commerce and Product Catalogannounced · 14 Jun 2018 · Documented
- Charging & billing · Vivo — Netcracker Revenue Management and Service Activation for billing of 35m+ B2C and B2B subscribers, contract extended Aug 2020active · 19 Aug 2020 · Reported
- OSS · Vivo — Netcracker Service Management for mobile provisioning and activation (expanded 2018), then Service Catalog, Service Inventory and Service Orchestration (2021)active · 10 May 2018 · Documented
- BSS · Telefónica UK (O2, now Virgin Media O2) — Netcracker Revenue Management, Customer Management and Operations Managementannounced · 25 Feb 2019 · Documented