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BSS/OSS Academy

Telecom operatorTier 1

Safaricom

Kenyan operator, known for the M-Pesa mobile money platform.

Headquarters
Parent
55%
Ownership
Public (listed)2026-05-07source ↗
Revenue
KES 414.1bnFY26source ↗
Customers
57,930,0002026-03-31source ↗
Growth
+5%FY26source ↗
Listing
NSE: SCOM
Customers
ConsumerEnterprise
Domains
MobileFixed & fibre
Markets
Kenya

Technology1

BSS

People2

Leadership as the company names it; dates only where a source states them.

  • Peter Ndegwa · Group CEO↗
  • Dilip Pal · Group Chief Finance Officer↗

Relationships3

Owned by

  • 30 Jun 2026

Acquired by

  • 30 Jun 2026

Suppliers

  • 15 Aug 2025

Subsidiaries

Signals6

  • 3 Sept 2026
  • 30 Jun 2026
  • 17 Mar 2026
  • 4 Dec 2025
  • 15 Aug 2025
  • 13 May 2025

Ecosystem

  • owned by

    • 55% controlling stake; fully consolidatedactive · 30 Jun 2026 · Documented · 55%
  • acquired by

    • Mobile · 20% (15% from Kenya, 5% from Vodafone) for ~€1.81bn; completed 30 Jun 2026active · 30 Jun 2026 · Documented
  • supplied by

    • Charging & billing · Huawei Convergent Billing System (CBS), with AI Idea-to-Cash offer designactive · 15 Aug 2025 · Documented

Open Safaricom in the ecosystem →