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BSS/OSS Academy

Telecom operatorTier 1

Vivo

Telefónica’s Brazilian operating company, trading as Vivo.

Headquarters
Parent
77.87%
Revenue
EUR 9.451bn2025source ↗
Employees
34,9052025-12-31source ↗
Customers
ConsumerEnterprise
Domains
MobileFixed & fibre

Technology13

BSS

OSS

+1 more in the groups below

Relationships4

Suppliers

  • announced
  • announced
  • 19 Aug 2020
  • 10 May 2018

Signals2

  • 8 Oct 2026
  • 16 Jun 2026

Ecosystem

  • supplied by

    • OSS · Vivo — OSS upgrade to Amdocs CES2X (activation, inventory, provisioning) with renewed managed servicesannounced · 5 Aug 2026 · Documented
    • CRM & CPQ · Vivo — B2B transformation: Netcracker CPQ, Telesales, E-Commerce and Product Catalogannounced · 14 Jun 2018 · Documented
    • Charging & billing · Vivo — Netcracker Revenue Management and Service Activation for billing of 35m+ B2C and B2B subscribers, contract extended Aug 2020active · 19 Aug 2020 · Reported
    • OSS · Vivo — Netcracker Service Management for mobile provisioning and activation (expanded 2018), then Service Catalog, Service Inventory and Service Orchestration (2021)active · 10 May 2018 · Documented

Open Vivo in the ecosystem →