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BSS/OSS Academy

Learning path

Order to activation

Solution architects and engineers working on fulfilment.

Trace one order from the catalog entry that defines it, through COM, SOM and ROM, to the inventory records and network activation that make it real.

16 steps · about 189 min

  1. 01Foundations · 1.3Catalog-Driven ArchitectureWhy the catalog, not the order handler, decides what each system does.12 min
  2. 02Catalog Modeling Deep Dive · 3.1Product Offering vs SpecificationThe commercial layer an order is captured against.12 min
  3. 03Catalog Modeling Deep Dive · 3.2CFS, RFS & Resource ExplainedThe service and resource layers the order is decomposed into.15 min
  4. 04Catalog Modeling Deep Dive · 3.3Relationships & DecompositionThe rules that make decomposition deterministic rather than hand-coded.12 min
  5. 05Order Management (COM/SOM/ROM) · 8.1Order Management OverviewThe three order layers and what each one hands to the next.12 min
  6. 06Order Management (COM/SOM/ROM) · 8.2Commercial Order Management (COM)COM: how the commercial order is captured, validated and handed on to fulfilment.15 min
  7. 07Order Management (COM/SOM/ROM) · 8.3Service Order Management (SOM)SOM: where a product order becomes a service order, between COM and ROM.10 min
  8. 08Order Management (COM/SOM/ROM) · 8.4SOM Decomposition & OrchestrationHow SOM turns CFS into RFS, resolves dependencies and plans the orchestration.10 min
  9. 09Order Management (COM/SOM/ROM) · 8.6Resource Order Management (ROM)ROM: how service orders become resource orders for network activation.12 min
  10. 10Order Management (COM/SOM/ROM) · 8.9Product Inventory (TMF637)What the customer owns once the order completes (TMF637).15 min
  11. 11Order Management (COM/SOM/ROM) · 8.10Service Inventory (TMF638)What is running for them, and how it links back to the product (TMF638).15 min
  12. 12Network Activation & Provisioning · 10.2Resource InventoryThe physical and logical resources behind the service.12 min
  13. 13Network Activation & Provisioning · 10.5Activation & ProvisioningWhere the order finally touches the network.15 min
  14. 14Order Management (COM/SOM/ROM) · 8.13Simulate Order WorkflowRun the whole chain end to end and watch each hand-off.5 min
  15. 15Domain Examples · 11.8Broadband Internet (FTTH) — On-netThe same chain applied to one real product, with its failure points.12 min
  16. 16Real-life challengeThe B2B Product Launch That Keeps SlippingTest the catalog judgement: when a new CFS or RFS is the wrong answer.5 min

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