BSS/OSS Academy

🧭Module 11

Domain Examples

End-to-End Service Walkthroughs

How the systems in the modules before this one work together to deliver real services: FTTH, mobile, SD-WAN, 5G slicing, IoT and more. Each example has an architecture overview, a step-by-step workflow mapped to eTOM, a BPMN view and the product model.

Sections

Enterprise / B2B

Satellite New Activation

Maritime LEO broadband: a new service from qualification to billing start.

Enterprise VPN Activation

L3VPN for B2B datacom, from order to network.

Enterprise SD-WAN

An SD-WAN overlay for a multi-site enterprise.

SIP Trunk / Hosted Voice

Enterprise SIP trunking across five sites.

IoT / M2M Connectivity

Fleet IoT: 10,000 devices provisioned in bulk.

5G Network Slice

Enterprise 5G SA with a dedicated network slice.

Consumer / B2C

Mobile SIM Activation

5G / 4G postpaid, from order to active subscriber.

Broadband Internet (FTTH) — On-net

Residential fibre to the home on the operator’s own network.

Broadband Internet (FTTH) — Off-net

Residential fibre sold over another operator’s network.

Fixed Wireless Access (FWA)

5G fixed wireless internet, from order to network.

IPTV / Triple-Play Bundle

Broadband, voice and IPTV sold as one bundle.

VOD / Streaming Service

Video on demand: subscription and transactional streaming.

Mobile Money (M-Pesa Style)

A mobile wallet with agent-assisted activation.

4G Outbound Roaming

Wholesale roaming, from attach abroad to settlement.