End-to-End Worked Examples

Interactive flow walkthroughs showing how BSS/OSS systems collaborate to deliver real telco services — from customer request through fulfilment, activation, billing, and back. Every step is mapped to its eTOM L2/L3 capability so you can see exactly which process capability is used at each point.

Satellite New Activation

LEO Satellite (Maritime)

Maritime LEO Broadband — New Service

10 steps

Mobile SIM Activation

4G/LTE Mobile

4G Postpaid — New SIM with Port-In

10 steps

Enterprise VPN Activation

MPLS L3VPN

L3VPN — Multi-Site Enterprise

10 steps

Broadband Internet (FTTH)

GPON/XGS-PON FTTH

FTTH Residential — Fibre to the Home

10 steps

IoT Platform (Fleet)

NB-IoT / LTE-M

NB-IoT/LTE-M — 5,000 Device Fleet

10 steps

B2B 5G Private Network

5G SA Network Slicing

5G Network Slicing — Industrial Factory

10 steps

How to Use These Examples

1.Click an available example to open the interactive flow diagram.
2.Click any step in the diagram to see systems involved, inputs/outputs, and eTOM mapping.
3.Scroll down to the Step-to-eTOM table for a complete overview.
4.Cross-reference with the eTOM Mapping tool for deeper capability exploration.